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Tracks/Fintech: how the sector works/Regulation, major laws and compliance/Payments regulation: PSD2, the EMI license and open banking rules
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Regulation, major laws and compliance

10Payments regulation: PSD2, the EMI license and open banking rules+15011AML, KYC and sanctions screening in practice+15012Consumer protection law: fair lending and disclosure rules+15013Data privacy and open finance: GDPR, CCPA and data-sharing consent+15014The regulatory bodies map: who enforces what and how examinations work+150

Payments regulation: PSD2, the EMI license and open banking rules

# Payments regulation: PSD2, the EMI license and open banking rules

In 2019, a UK fintech card issuer got hit with an enforcement notice after its checkout flow let customers skip two-factor authentication on transactions above the legal threshold. The regulator's finding was blunt: the firm had misapplied an exemption meant for low-risk payments, and thousands of transactions had been processed without the legally required customer verification. This is the everyday reality of payments regulation in Europe. The rules are specific, the exemptions are narrow, and getting the mechanics wrong counts as a compliance failure, not a technicality.

This lesson covers the three pillars every fintech professional operating in European payments needs to know: PSD2, the EMI license, and open banking APIs.

PSD2: the core law

PSD2 (the second Payment Services Directive) is the EU's foundational payments law, in force since January 2018. It replaced the original PSD (2007) and was designed to do two things: make electronic payments more secure, and open up bank account data to licensed third parties.

PSD2 is a directive, not a regulation, meaning each EU member state transposes it into national law (in the UK, pre-Brexit, this became the Payment Services Regulations 2017, which the UK retained post-Brexit with its own amendments). The national regulator enforces it: the FCA (Financial Conduct Authority) in the UK, BaFin in Germany, the ACPR in France, and so on. At the EU level, the EBA (European Banking Authority) writes the detailed technical standards that make PSD2 operational.

PSD2 introduced two concepts that define modern fintech compliance work: Strong Customer Authentication and open banking access.

Strong customer authentication (SCA), in practice

SCA requires two-factor authentication for most electronic payments: the customer must verify using at least two of three independent categories: something they know (a PIN or password), something they have (a phone or card), and something they are (a fingerprint or face scan).

For a card-issuing fintech, SCA shows up concretely in:

  • 3D Secure 2.0 prompts at online checkout (the "verify with your bank app" step)
  • Biometric confirmation in a mobile app before a contactless payment above a threshold
  • App-based approval for a new payee before a bank transfer goes through

The regulatory text setting out exactly how this works is the EBA's Regulatory Technical Standards on SCA (full text via EBA), which took full effect across the EU in stages between 2019 and 2021, with the UK finishing its own phased rollout in March 2022.

The exemptions, and why they're dangerous

SCA has legal exemptions, and this is where fintechs most often get into trouble. Common ones:

  • Low-value transactions: contactless payments under roughly €50 (or local equivalent) can skip SCA, but only up to five consecutive transactions or a cumulative amount (around €150), after which SCA is mandatory again.
  • Transaction Risk Analysis (TRA): payment providers with very low fraud rates can apply for exemptions on transactions up to €500, based on real-time risk scoring.
  • Recurring transactions: subscription payments only require SCA on the first payment.
  • Merchant-initiated and low-risk corporate transactions.

The catch: exemptions are optional and conditional, not automatic. A card issuer or acquirer has to apply fraud-rate thresholds correctly, document its risk model, and still allow the customer's bank to override the exemption and demand SCA anyway (issuers have final say). Fintechs that misconfigure this, applying an exemption too broadly, miscalculating cumulative thresholds, or failing to fall back to full SCA when a risk score is uncertain, create exactly the kind of authentication gap that triggered UK and EU enforcement actions in recent years, including fines and mandated remediation programs when firms processed transactions that should have required a second factor.

The EMI license: the entry ticket

Before a fintech can issue cards or hold customer funds, it typically needs an EMI license (Electronic Money Institution license), authorized under the EU's Electronic Money Directive (EMD2) and, for payment-only firms without e-money issuance, a Payment Institution (PI) license under PSD2 itself.

Key practical distinctions:

  • An EMI can issue e-money (prepaid balances, cards) and hold customer funds in safeguarded accounts, kept legally separate from the firm's own operating funds. This is why a card fintech collapsing shouldn't (in theory) wipe out customer balances.
  • A PI can execute payments and initiate transfers but cannot issue e-money balances.
  • Both require minimum capital (EMIs generally need at least €350,000 initial capital under EMD2, though this is a floor, not a typical operating figure), fit-and-proper checks on directors, and ongoing capital adequacy tied to transaction volume.

Many fintechs you've used are EMIs, not banks: Revolut initially operated under an EMI license before obtaining full banking licenses in various jurisdictions, and Wise operates as an EMI/PI across multiple markets. The distinction matters. An EMI license is materially easier and faster to obtain than a full banking license, but it doesn't carry deposit insurance (like the EU's Deposit Guarantee Scheme) the way a bank license does. Safeguarding is a substitute protection, not the same thing.

Passporting matters here: an EMI licensed in one EU/EEA member state can, in principle, passport its license to operate across the whole EEA without re-authorizing in each country, which is why so many fintechs choose to headquarter and license in Lithuania, Ireland, or Luxembourg. The UK lost this passporting right after Brexit, meaning UK-licensed EMIs need a separate EU entity to serve EU customers, and vice versa.

Open banking: the APIAPIApplication Programming Interface: a standardised interface that lets applications communicate and exchange data without knowing each other's internal workings.View full definition → mandate

PSD2's second major pillar forces banks to open account data and payment initiation to licensed third parties via APIs, provided the customer consents. Two new regulated roles emerged:

  • AISP (Account Information Service Provider): can read account data (balances, transaction history) to power budgeting apps, credit-scoring tools, or account aggregation.
  • PISP (Payment Initiation Service Provider): can initiate a payment directly from a customer's bank account, bypassing cards entirely.

Banks must expose these APIs under standards coordinated in the UK by the Open Banking Implementation Entity and across the EU under frameworks like the Berlin Group's NextGenPSD2. This is why apps like Plaid, TrueLayer, or Yolt can pull your bank data or trigger a payment, they're licensed AISPs/PISPs plugging into bank-mandated APIs, not scraping your online banking with your password (the old, insecure method PSD2 was designed to eliminate).

For a deeper technical walkthrough of how this actually works end to end:

🎬 [VIDEO: "PSD2 and Open Banking Explained" - youtube.com/results?search_query=psd2+open+banking+explained - search for recent explainer videos covering the SCA flow and AISP/PISP APIAPIApplication Programming Interface: a standardised interface that lets applications communicate and exchange data without knowing each other's internal workings.View full definition → mechanics, useful for visualizing the consent and redirect flow]

Knowledge check

1. Why does PSD2 get implemented differently in each EU member state, with separate enforcement by regulators like the FCA, BaFin, and ACPR?

2. A fintech applies a PSD2 exemption to skip two-factor authentication on a large transaction, reasoning it will speed up checkout. Based on the enforcement case described, what is the underlying compliance principle this violates?

3. What are the two core objectives PSD2 was designed to achieve?

MULTIPLE CHOICE

4. Select ALL correct answers about how Strong Customer Authentication (SCA) works under PSD2.

Select all the correct answers.

MULTIPLE CHOICE

5. Select ALL correct answers about the regulatory structure surrounding PSD2 in Europe.

Select all the correct answers.

What enforcement actually looks like

Regulators don't only fine firms for fraud. Most PSD2 enforcement centers on process failures: inadequate SCA fallback logic, poor incident reporting (PSD2 requires major operational and security incidents to be reported to the national regulator within tight deadlines), or failing to expose compliant APIs to third parties (banks have been scrutinized by regulators for building deliberately clunky "dummy" APIs to protect their own market sharemarket shareThe percentage of total industry sales your company captures in a given period. It measures competitive position relative to rivals in a defined market.View full definition →, contrary to the spirit of open banking).

A card-issuing fintech's compliance function typically has to:

1. Maintain documented, auditable SCA exemption logic, with the ability to prove fraud rates to the regulator on demand.

2. Ensure safeguarding accounts are reconciled daily against customer balances (a persistent focus area for the FCA in EMI supervision).

3. Report major incidents (an APIAPIApplication Programming Interface: a standardised interface that lets applications communicate and exchange data without knowing each other's internal workings.View full definition → outage blocking PISPs, a data breach) within the regulatory timeframe, often 24 to 72 hours depending on severity and jurisdiction.

4. Monitor evolving standards: the EU is finalizing PSD3 and a parallel Payment Services Regulation (PSR), expected to tighten fraud liability rules and open banking access further, with implementation likely mid-to-late in the 2020s.

Key Takeaways

  • PSD2 governs both payment security (via SCA) and open banking (via AISP/PISP access), enforced nationally by regulators like the FCA and BaFin, with technical standards set by the EBA.
  • SCA exemptions (low-value, TRA, recurring payments) are conditional and reversible by the issuing bank, not automatic; misapplying them is a leading cause of enforcement action.
  • The EMI license (versus a full banking license) lets fintechs issue cards and hold funds via safeguarding, with lower capital requirements but no deposit insurance.
  • Open banking turns bank account access into a regulated utility via mandated APIs, creating the AISP/PISP categories that power aggregation and pay-by-bank products.
  • Watch for PSD3/PSR, the next regulatory wave tightening fraud liability and APIAPIApplication Programming Interface: a standardised interface that lets applications communicate and exchange data without knowing each other's internal workings.View full definition → access rules across the EU.

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