Glossaire
Marketing

Click-Through Rate

Aussi : CTR, Clickthrough Rate, Click Rate

Click-Through Rate (CTR) is the percentage of people who click a link, ad, or call to action out of those who viewed it.

What It Is

Click-Through Rate (CTR) measures how often people who see a link, ad, email, or search result actually click on it. It is expressed as a percentage and calculated with a simple formula:

CTR = (Clicks / Impressions) x 100

For example, if an ad is shown 10,000 times and gets 250 clicks, the CTR is 2.5%.

An impression is a single view or display of the element, while a click is a recorded interaction. CTR can be applied across many channels: paid search ads, display banners, email campaigns, organic search listings, social posts, and on-page buttons.

Why it matters

CTR is a core indicator of relevance and message strength. A high CTR usually signals that the creative, targeting, and offer resonate with the audience. A low CTR may point to weak copy, poor targeting, the wrong placement, or audience fatigue.

It also has direct financial impact:

  • In paid search, platforms often reward high CTR with better Quality Scores, which can lower cost per click.
  • In email, CTR shows how well subject lines and content drive action, not just opens.
  • In SEO, CTR from search results can influence visibility and traffic without extra spend.

How it is used in practice

  • Benchmarking: Compare CTR against past campaigns, channels, or industry norms.
  • A/B testing: Test headlines, images, or buttons and pick the version with the higher CTR.
  • Diagnosing the funnel: A high CTR with low conversions suggests a landing page or offer problem, not an ad problem.
  • Budget decisions: Shift spend toward placements and audiences with strong CTR.

Important caveat: CTR measures interest, not value. A clickbait headline can lift CTR while hurting conversions and trust. Always read CTR alongside conversion rate, cost per acquisition, and revenue.

Concrete Example

A CMO runs two email subject lines to 50,000 subscribers each. Variant A earns 1,500 clicks (3.0% CTR) and Variant B earns 1,000 clicks (2.0% CTR). Variant A wins on engagement, so it becomes the default. The team then checks downstream conversions to confirm the extra clicks turn into sales, not just curiosity.

Click-Through RateImpressions10,000Clicks250CTR = Clicks / Impressions250 / 10,000 = 2.5%
CTR divides clicks by impressions to show engagement as a percentage.