Prompt Engineering
Prompt patterns, structured outputs, and using AI to get real work done faster.
7 articles
How Klarna rewired its support operations with disciplined prompt engineering
Klarna's AI deployment in customer support became one of the most cited cases of LLMs producing measurable operational results. The prompt discipline behind it offers concrete lessons that transfer well beyond fintech.
Aug 9, 2026Turning a repeated task into an AI workflow: a practical playbook
Most professionals waste hours each week on tasks that follow the same pattern every time. This playbook shows you how to identify those tasks, convert them into structured AI workflows, and make the output reliable enough to actually use.
Aug 5, 2026Giving AI the right context, not more context
Most professionals assume that longer, more detailed prompts produce better AI outputs. The real skill is something narrower: identifying which specific context actually changes the answer, and leaving everything else out.
Jul 22, 2026The prompt is the product: why most professionals are leaving AI performance on the table
Most professionals using AI tools in 2026 treat prompting as an afterthought, a quick line of text before hitting enter. The gap between casual prompting and deliberate prompt engineering is measurable, repeatable, and closing faster than most organizations realize.
Jul 15, 2026The prompt is the product: why your wording is now a business decision
Most professionals treat prompts as throwaway inputs, typed quickly and forgotten. The quality of what you write to an AI system is increasingly the difference between work that gets done well and work that gets redone.
Jul 8, 2026Prompt engineering in 2026: why most professionals are still leaving performance on the table
Most professionals now use LLMs daily, yet the gap between average and expert prompting is widening, not closing. This article breaks down what separates functional prompts from high-performance ones, and what that means for your day-to-day work.
Jul 1, 2026Prompt engineering is now a core professional skill, are you keeping up?
The gap between professionals who know how to talk to AI systems and those who don't is widening fast. Mastering prompt engineering is no longer optional, it's becoming the new business literacy.