# The PBM squeeze: how middlemen quietly control drug pricing in the US
A vial of insulin lists for around $150 at the pharmacy counter. The manufacturer, say Eli Lilly or Novo Nordisk, might net only $30 to $60 of that after rebates. The rest gets divided among a chain of intermediaries most patients have never heard of: pharmacy benefit managers (PBMs). Understanding where that $90 to $120 goes is the fastest way to understand who really controls US drug pricing.
This lesson traces that rebate trail and maps the power dynamics behind it.
A PBM (pharmacy benefit manager) sits between drug manufacturers, insurers, and pharmacies. Originally, in the 1970s and 80s, PBMs just processed pharmacy claims. Today they:
Three companies dominate: CVS Caremark, Express Scripts (owned by Cigna), and Optum Rx (owned by UnitedHealth Group). Together they process an estimated 70 to 80% of US prescription claims (estimate, various industry sources circa 2023 to 2024, e.g. KFF
Here's a simplified, illustrative walk-through (figures are rounded estimates for teaching purposes, not exact market data):
1. List price: manufacturer sets a public price of $150 (this is the WAC, wholesale acquisition costacquisition costCustomer Acquisition Cost (CAC) is the total sales and marketing spend divided by the number of new customers gained in a period. It measures how efficiently you grow.View full definition →).
2. Rebate negotiation: the PBM tells the manufacturer, "cover our members at preferred formulary tier, or lose access to millions of lives." The manufacturer agrees to rebate roughly $60 to $90 back to the PBM.
3. Rebate distribution: the PBM keeps a slice (disclosure varies, this is a major point of controversy) and passes most of the rest to the insurer/employer plan sponsor, who may use it to lower premiums.
4. Pharmacy reimbursement: the PBM tells the pharmacy it will pay, say, $100 for the vial, and separately charges the health plan $130, keeping the $30 spread. This practice is called spread pricing.
5. Patient cost: the patient's copay or coinsurance is often calculated off the list price ($150), not the net price after rebates, so patients frequently pay more than the "true" cost to the system.
The net effect: the manufacturer nets less than list price, the pharmacy gets squeezed on reimbursement, the PBM captures margin at two or three points in the chain, and the patient's out-of-pocket cost is disconnected from what anyone actually paid.
A common question: if rebates are so large, why not just lower the list price and skip the theater?
Because formulary placement is existential. A manufacturer that lowers list price without a PBM deal risks exclusion from formularies covering tens of millions of patients. Higher list price plus a bigger rebate is the price of admission. This dynamic, sometimes called the "rebate trap," is widely cited by health economists as a structural driver of list price inflation in the US. See the Congressional Budget Office's overview of PBM economics for a non-partisan primer.
| Player | Source of power | Constraint |
|---|---|---|
| PBMs (CVS Caremark, Express Scripts, Optum Rx) | Control formulary access to huge pools of covered lives; vertical integration with insurers and pharmacies | Increasing regulatory and legislative scrutiny; state-level PBM laws |
| Manufacturers (Lilly, Novo Nordisk, Pfizer, etc.) | Patent-protected products, especially for drugs with no substitute | Dependent on PBM formulary access; price competition among branded rivals in same class |
| Insurers/employers | Ultimate payers; increasingly own PBMs directly | Limited visibility into actual rebate flows in many contracts |
| Retail pharmacies (independent and chain) | Patient-facing relationship | Squeezed on reimbursement rates; many independents have closed |
| Regulators (FTC, CMS, state legislatures) | Antitrust and transparency authority | Slow-moving; industry lobbying is heavy |
| Patients | None structurally; price-takers | Bear list-price-linked cost sharing |
The FTC (Federal Trade Commission) has been the most active recent regulator. Its interim staff report in 2024 found the six largest PBMs marked up prices for many specialty generic drugs dispensed at their own affiliated pharmacies, extracting significant margin beyond acquisition costacquisition costCustomer Acquisition Cost (CAC) is the total sales and marketing spend divided by the number of new customers gained in a period. It measures how efficiently you grow.View full definition → (see FTC's PBM report summary). This is a genuinely novel piece of public evidence, not an invented figure, and it's worth reading directly.
The deeper competitive story isn't really about rebates. It's about consolidation. When the PBM, the insurer, and a specialty pharmacy all sit inside the same corporate parent (CVS Health, Cigna/Express Scripts, UnitedHealth Group), that parent controls:
This lets the parent capture margin at multiple links of the same chain simultaneously, a classic vertical integration play analogous to a studio owning production, distribution, and the cinema. Independent pharmacies and smaller manufacturers have no equivalent countervailing scale.
A few players are testing alternative structures:
None of these has meaningfully dented the Big Three's share as of 2026, but they represent the competitive pressure points regulators and employers are watching.
Knowledge check
1. Why does the gap between a drug's list price and the manufacturer's net revenue matter for understanding PBM power?
2. What is the primary function of a drug formulary in the PBM system?
3. Why is the vertical integration of the 'Big Three' PBMs with major insurers (and increasingly pharmacies) considered a critical structural fact for this lesson?
4. Select ALL correct answers about the functions PBMs perform today.
Select all the correct answers.
5. Select ALL correct answers about how the PBM industry evolved from the 1970s-80s to today.
Select all the correct answers.
The direction of travel is toward more transparency and delinked compensation, but the Big Three's structural position (controlling formulary access for most insured Americans) is not going away soon.
🎬 [VIDEO: "How Pharmacy Benefit Managers Make Money" - https://www.youtube.com/results?search_query=how+pharmacy+benefit+managers+make+money - search this term on YouTube; look for explainer content from outlets like Kaiser Health News, Wall Street Journal, or Peterson Center on Healthcare for a visual walk-through of the rebate flow described above]