# Risk and capital benchmarks: default rates and capital ratios
A BNPL (buy now, pay later) lender books $500 million in loans this quarter. Investors want one number that tells them how much of that book will never get repaid. Across the Atlantic, a European e-money institution processing the same customers' payments has to answer a completely different question: does it hold enough regulatory capital to survive a shock. Both numbers matter. Neither means anything without knowing how to read it.
This lesson builds the two benchmarks fintech professionals get asked about most: the net charge-off rate for lenders, and the capital ratio for regulated payment and e-money firms.
The net charge-off (NCO) rate measures the percentage of a loan book written off as uncollectible, minus recoveries, over a period, usually annualized.
Formula:
NCO rate = (Gross charge-offs − Recoveries) / Average loans outstandingA BNPL provider reports:
NCO rate = ($18M − $3M) / $500M = $15M / $500M = 3.0% (quarterly)Annualized (rough method: multiply by 4): ~12% annualized NCO rate.
Compare that to a prime credit card issuer, where annualized NCO rates typically sit in the 3% to 5% range (as of 2024 to 2025 estimates, varies by issuer and credit tier). BNPL books skew toward thinner-file or subprime borrowers and shorter loan terms, so higher NCO rates are structurally expected, not automatically a red flag. The benchmark only means something relative to the borrower segment and loan duration.
Growth distorts NCO rates. If a lender doubles originations in a quarter, average loans outstanding balloons, deflating the rate even if underwriting quality is stable or worsening. Always check whether the loan book is growing fast before trusting a low NCO rate at face value. Klarna and Affirm both disclose credit-loss metrics in their public filings and investor materials; Affirm's 10-KKThe average number of new users each existing user generates through referrals. Above 1.0, growth compounds on itself and becomes exponential.Voir la définition complète → filings with the SEC are a good primary source for BNPL credit metrics.
NCO rate is backward-looking, it tells you what already went bad. The delinquency rate (share of loans past due, commonly bucketed at 30, 60, 90+ days) is the forward-looking cousin. Rising 30-day delinquencies today often show up as charge-offs two or three quarters later. Analysts watch the delinquency "roll rate" (what share of 30-day-late accounts progress to 60-day-late) as an early warning system.
Now switch lenses. A BNPL lender's core risk is credit risk on its own balance sheet. A European e-money institution (EMI), a firm licensed to issue electronic money and process payments under the EU's Electronic Money Directive (EMD2), doesn't lend depositor funds the way a bank does. Its core risk is operational and liquidity risk: can it always return customer funds on demand.
EMIs and payment institutions (PIs) under the EU's Payment Services Directive (PSD2) must hold own funds (regulatory capital) calculated by one of three methods set by their national regulator (in Ireland, the Central Bank of Ireland; in Lithuania, the Bank of Lithuania; both popular EMI licensing hubs).
Method B (based on payment volume) is common:
Own funds requirement = 4% × (fraction of monthly payment volume, tiered)Simplified illustration (tiered percentages decline as volume rises, exact bands set by regulator):
An EMI processes €50 million in payment volume in a month.
Using a simplified blended rate of roughly 3% across the tiers (illustrative, not a precise regulatory table):
Own funds required ≈ €50M × 3% = €1.5 millionThe firm must hold at least that much in eligible own funds (share capital, retained earnings, certain reserves) permanently, not just at license application. Regulators check this on an ongoing basis, and firms that grow fast can find themselves needing capital injections to stay compliant, a common pinch point for scaling EMIs like Revolut in its earlier e-money-only years before it obtained full banking licenses in multiple jurisdictions.
If the fintech is a licensed bank (a growing number are: Chime partners with bank-charter sponsors in the US; N26 and Revolut hold full banking licenses in the EU), the relevant benchmark shifts again to CET1 ratio (Common Equity Tier 1), the strictest measure of bank capital adequacy under Basel III.
CET1 ratio = CET1 capital / Risk-weighted assets (RWA)Regulatory minimum under Basel III is 4.5%, but with buffers, most banks target 10% to 13% (estimate, varies by jurisdiction and systemic importance). European neobanks with full licenses, such as N26, disclose CET1 ratios in annual reports filed with BaFin (Germany's financial regulator) or the relevant national authority. US neobank-adjacent players operating through partner banks don't report CET1 themselves; the partner bank does, which is a key structural difference professionals should know when comparing "US fintech" to "EU fintech" capital disclosures.
Vérification des acquis
1. Why does the net charge-off rate formula subtract recoveries from gross charge-offs?
2. Why does the NCO rate formula use average loans outstanding rather than the ending balance as the denominator?
3. A BNPL lender has an annualized NCO rate of ~12%, much higher than a prime credit card issuer's 3-5%. What is the most appropriate interpretation?
4. Select ALL correct answers about components of the net charge-off rate formula.
Sélectionnez toutes les réponses correctes.
5. Select ALL correct answers about why the net charge-off rate and capital ratio are different but both important benchmarks.
Sélectionnez toutes les réponses correctes.
| Metric | Who reports it | What it signals | Rough benchmark (estimate) |
|---|---|---|---|
| NCO rate | Lenders (BNPL, credit card issuers) | Credit risk realized | BNPL: high single digits to low teens annualized; prime cards: 3 to 5% |
| Delinquency rate | Lenders | Credit risk emerging | Varies by product; watch the trend, not the level |
| EMI own funds | E-money/payment institutions (EU) | Operational/liquidity resilience | Method B, tiered % of payment volume |
| CET1 ratio | Licensed banks (EU and US) | Solvency buffer against losses | Regulatory floor 4.5%; practical target 10%+ |
The takeaway for cross-border fintech fluency: US BNPL and consumer lending disclosures center on credit performance (NCO, delinquency), because the risk is default. EU payment and e-money disclosures center on capital adequacy (own funds, CET1), because the regulatory architecture (EMD2, PSD2, Basel III via CRD/CRR) treats safeguarding customer funds, not lending risk, as the primary concern for non-bank payment firms. A firm can look "safe" on one benchmark and be exposed on the other; always check which regulatory category (lender, EMI, PI, licensed bank) you're actually benchmarking.
🎬 [VIDEO: "Bank Capital Requirements Explained (Basel III, CET1)" - https://www.youtube.com/results?search_query=basel+iii+cet1+explained - a clear walkthrough of how CET1 and risk-weighted assets are calculated and why regulators set minimums]
For anyone pulling public filings into a spreadsheet, a simple check to flag distorted NCO rates:
def flag_growth_distortion(originations_growth_pct, nco_rate_pct):
"""Flags if fast loan growth may be masking true credit risk."""
if originations_growth_pct > 30 and nco_rate_pct < 5:
return "Check: rapid growth may be deflating NCO rate denominator"
return "No obvious distortion flag"
print(flag_growth_distortion(45, 3.2))This kind of one-line sanity check is standard practice before citing an NCO rate in an investment memo or credit review.